BroadVision: eBusiness for everyone

QuickSilver Guide to Customer Support

Current QuickSilver customers are served by multiple support centers and have the following methods available for accessing BroadVision's Customer Support 24/7: online, email and telephone.

Online support is available to all QuickSilver customers 24/7 from anywhere in the world by logging in to the Customer Support Portal. Requests entered through the website are automatically queued into the Support system. This is the fastest way to get your QuickSilver request entered!

Email support is available to all QuickSilver customers 24/7 from anywhere in the world. Once the email is processed, it will be routed to the appropriate support center and a Customer Support representative will open your call. You will be contacted via email once the call has been opened.